🛡️ Responsible Gaming Policy

Responsible Gaming at hibajivip — Your Safety Is Our Priority

Play within the limits of entertainment. hibajivip is committed to providing you with a safe, healthy, and enjoyable gaming experience.

21+

Age Restriction

For players aged 21 and above only.

hibajivip believes gaming is a form of entertainment, but it is for adults only. We strictly do not allow anyone under 21 years of age to create an account or engage in gaming.

Important Warning

Online gaming and betting carry financial risk and can be addictive. Please keep the following in mind:

Never bet more than you can afford.
Do not play with money you cannot afford to lose.
Do not treat gaming as a source of income.
Avoid playing when you are under stress or feeling depressed.
Do not place more bets to try to recover losses.

Our Safety Tools

Set Deposit Limits

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a 72-hour waiting period applies if you wish to increase it.

Deposit Control

Time-Out Feature

Temporarily suspend your account for 24 hours, 48 hours, or 7 days. During the break you will not be able to log in or play, which helps you step away from gaming in moments of impulse.

Temporary Break

Self-Exclusion

If you feel gaming is having a harmful effect on your life, place yourself on a long-term self-exclusion — from 30 days up to permanently. During this period the account cannot be reactivated.

Permanent Protection

Betting Limit Control

Limit the total amount you bet within a set period. This helps you keep conscious track of your spending and avoid overspending.

Bet Monitoring

Reality-Check Notifications

Notifications are sent to your screen during extended play sessions — showing how long you have been playing and a brief summary of your wins and losses — to help you make informed decisions.

Awareness Alerts

24/7 Bengali Support

If you are experiencing a gaming problem or need advice, contact our 24/7 live chat support. Our Bengali-speaking team is always ready to help you.

Round-the-Clock Support

How to Activate Safety Tools

Log in to your account

Go to the hibajivip login page and sign in with your username and password.

Go to account settings

Click on your profile icon in the top right corner and select "Account Settings".

Open the "Responsible Gaming" tab

Find the "Responsible Gaming" section within the settings and enter it.

Set your preferred tools

Choose what you need — deposit limit, time-out, or self-exclusion — and save your selection.

Contact support

If you have any trouble or need additional help, speak to us directly via our 24/7 live chat.

Learn About Self-Exclusion

Self-exclusion is a tool that keeps you away from the platform for a set period or permanently. If you feel:

Gaming is interfering with your daily life
You keep playing to recover losses
You are hiding your gaming from family or friends
You are spending more than your planned budget

— then self-exclusion may be the right step. Contact us through live chat.

Signs of Addiction

If you notice any of the following signs, seek help promptly:

Unable to stop playing or feeling uncomfortable when you do
Neglecting responsibilities toward family
Sleeping or eating less
Taking loans to fund gaming
A strong urge to play whenever you are alone

Responsible Gaming What It Is and Why It Matters

Responsible gaming means treating gaming or betting as entertainment — not as a source of income. At hibajivip, we believe every player should stay aware of their financial and mental wellbeing.

Online gaming and betting are growing in popularity in Bangladesh. But with that comes the question of responsibility. We have built tools into our platform to help you maintain full control over your play.

Responsible gaming is not only for you — it is also important for the protection of your family and loved ones. When gaming shifts from something enjoyable to something problematic, asking for help is a sign of strength.

Our minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. Every transaction is secured by SSL encryption. For any questions about your funds, contact our 24/7 live chat.

✅ Core Principles of Responsible Gaming

Set a budget for time and money before you start
Stop for the day once your budget is used up
Do not play in the hope of winning
Take regular breaks
Spend time with family and friends
Contact support right away if you have a problem

🔐 Your Account Security

Never share your login details with anyone. Do not allow any unknown person to use your account. Use a strong password and change it regularly.

Protection of Minors

hibajivip is for adults aged 21 and above only. We follow a strict age verification process at the time of registration.

If there are children or teenagers in your home, please take the following steps:

Always log out after logging in
Make sure passwords are not saved in the browser
Enable parental controls on your device
Do not share your account details with anyone
Talk to your child about the risks of online gaming

Keep your family safe

Online gaming platforms are designed for adults. You must remain vigilant to ensure children cannot access this platform. If we suspect that an account is being operated by a minor, we close the account immediately and launch an investigation.

If you see a minor using this platform, please notify our support team.

Responsible Gaming FAQ

A deposit limit is a tool that lets you set the maximum amount you can deposit daily, weekly, or monthly. Lowering a limit takes effect immediately. Requests to increase a limit will take effect after a 72-hour verification period.

You will not be able to access your account or play until the self-exclusion period has ended. After the period ends, you will need to contact our live chat support to reactivate your account. In the case of permanent self-exclusion, the account cannot be reopened.

First, contact our 24/7 live chat. Our trained team will help you set up a self-exclusion or time-out. In addition, share your situation with a trusted family member or friend and seek help from a professional mental health service.

In general, self-exclusion must be activated by the account holder themselves. However, if a family member has concerns in a particular situation, they may contact our support team. We will take the necessary steps after proper verification.

During self-exclusion, you can apply to withdraw the balance in your account. The support team will assist you through the process of safely withdrawing your funds. The minimum withdrawal amount is ৳800 and the process is generally completed within 30 minutes to 3 hours.

No, hibajivip strictly does not allow anyone under 21 years of age to create an account. We verify age at the time of registration. If evidence of a minor's account is found, it is closed immediately.

Yes, all responsible gaming tools — deposit limits, time-out, self-exclusion, betting limits, and reality-check notifications — are completely free to use. No charges are applied for using them.

Play Safe, Enjoy the Game

Keep your gaming experience at hibajivip safe and responsible at all times. Our support team is always ready for any questions.

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